Senior Manager FSQA

Area Sr. Manager Food Safety And Quality Assurance

The most important value at UNFI is "Do the Right Thing – Put Safety and Integrity at the Forefront of Everything We Do." The Area Sr. Manager Food Safety and Quality Assurance (FSQA) position is a part of the leadership team that helps the organization deliver on this critical value – day in and day out. The role is fast-paced and complex and has responsibility across a geographic area for creating a world class food safety culture in which UNFI associates are proactive and interdependent when it comes to food safety.

This role is responsible for developing a high performing team of FSQA leaders to ensure the execution of the company's Food safety strategy and goals. The Area Sr. Manager will serve as a key advisor on FSQA matters to area DC stakeholders including but not limited to operations, human resources, merchandising and security/loss prevention leaders.

Responsibilities include integrating food safety and sanitation programs across our enterprise to promote end-to-end confidence in food safety for our customers. Interacts with operations to ensure policies, procedures, audits, and training programs are understood and followed. This includes comprehensive support of any and all regulatory certifications. As a Area Sr. Manager, these roles will supervise, support, and develop FSQA site managers/partners.

Job Responsibilities:

• Be a champion of promoting, communicating, and enforcing our food safety programs to ensure that all associates, visitors, and vendors understand the Company's commitment to providing safe food
• Analyze, develop and communicate annual safety targets. Coordinate with analytics team to ensure monthly FSQA metrics are accurate
• Build a high performing area team of FSQA Managers and Leaders to ensure the execution of UNFI's FSQA vision and strategy at the regional level. Assist with hiring of site FSQA professionals. Participate in annual talent calibrations
• Be a key advisor to the DC Leadership team so they understand weaknesses, deficiencies, and challenges within our food safety culture and collaborate with leadership to address these issues
• Be and stay current with all State, Federal, and local regulatory agencies to ensure compliance regarding local DC operations
• Lead Area Distribution Centers food safety and sanitation efforts working with regional and DC Leadership to maintain compliance with Federal, State and local regulation as well as adhere to SQF standards
• Provides leadership support to multiple FSQA Specialists/Managers and their assigned DCs
• Coaches and develops DC Food Safety & QA staff
• Provides direction to local Food Safety teams to ensure food safety and quality by providing accurate and up to date food safety policies and procedures
• Serve as an escalation point of contact of critical Food Safety issues for the DCs the role has oversight of
• Directs activities in maintaining and executing effective food safety, food defense, and recall plans, policies, and processes in Distribution Center operations
• Conducts food safety assessments at internal DC locations, 3rd party locations, and if needed supplier sites
• Ensures FSQA team collaboration with operations partners to ensure compliance during facility changes and/or new site developments
• Ensure all corrective actions are completed timely and effectively
• Ensure investigations of product quality and compliance issues (i.e. tampering, adulteration, mislabeling, etc.) are effectively completed
• Assist with media relations in developing relevant, clear communications
• Assist with customer call center operations related to customer food safety and quality assurance complaints
• Maintain active working relationships with all appropriate industry and regulatory bodies
• Consiste…