Quality Manager

We are seeking an experienced Quality Manager to lead the quality and food safety function within our manufacturing facilit ies . This role ensures that all products meet customer expectations, comply with regulatory requirements, and support a strong “quality always” culture across operations.

Oversee all aspects of food safety, quality systems, regulatory compliance, and quality assurance programs within the facilities.

Key responsibilities include managing HACCP, auditing(e.g. SQF, FDA, Kosher/halal and customers audits),Quality control (both internallabs management as outsourcing with trustedwith externallabs),product registrations, raw material quality, deviation investigations, CAPA, crisis management readiness, and quality reporting.

This role partners closely with operations,technology, supply and sourcing and the commercial teamsas wellasandsuppliers to ensure the highest product standards and continuous improvement across all processes. The Manager of Qualityalso leads and develops the QA/QC team, drives a strong quality culture, and ensures full compliance with requirements.

Bachelor’s Degree in Chemistry , Biology , Food Science, or related field.

Minimum 6 years of quality leadership experience in dairy or food manufacturing.

Expertise in whey processing, cheese production, milk protein functionality, and related technologies.

Strong understanding of GMPs, SSOPs, HACCP, SQF/BRC, FSMA, FDA, and USDA regulations.

Experience leading audits, CAPAs, root cause analysis, and quality systems development.

Ability to lead and develop Quality Assurance and Quality Control teams.

Opportunity to work within a global dairy ingredients leader known for innovation and excellence.

Competitive compensation and benefits package.

Professional growth, training, and leadership development opportunities.

A collaborative culture focused on safety, quality, and continuous improvement.

The ability to make a meaningful impact on product quality and customer satisfaction.

This role is an integral partner of the WWP leadership team, leading the Quality team ensuring teamwork, accountability, and engagement.

The role is based in Darlington where you directly steer the local QA/QC team. The quality leadof the Turtle Lakelocationalso reports into this role.

This role reports hierarchically into the SC operations director and functionally into the business group overarching QA/RA director.

At Friesland Campina Ingredients , our teams play a critical role in delivering high-quality, safe, and innovative ingredient solutions. You will join a team that values collaboration, continuous learning, and accountability—while contributing to a global organization with a strong heritage and forward-looking ambition.

The salary for this position isexpectedto range between $110,000 and $130,000. Pay is based on qualifications necessary for the position, including years of work experience, education,training, and other considerations permissible by law.

We are an equal opportunity employer.

Friesland Campina Ingredients  expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected classification under the law.