Quality Engineer

Who Are We?

Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh!

We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks!

Our company is structured across 2 divisions – the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA.What Are We Like?

At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our

Purpose:

“Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!

What Can We Offer You?

Vacation and Personal Hours (after only 30 days!)Competitive Wages Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP)401k and Profit Sharing
10 Paid Holidays Flexible Schedules Casual Dress Code Wellness Programs and Incentives Steel Toe Reimbursement Employee Engagement Programs One-time Home Computer Reimbursement And more!

Job Sumamry:

Under the direction of the Quality Manager, the Quality Engineer will partner with Manufacturing Engineering, Product Engineering, Supply Chain and Production departments to drive continuous improvement of External and Internal Quality at Zero-Zone. The Quality Engineer is responsible for ensuring Zero Zone meets the needs of its customers by:

Qualification, monitoring and control of external suppliers

Driving a quality assurance mindset through quality at the source methodology

Supporting process focused quality

Developing, monitoring, and improving quality metrics for all internal and external suppliers and processes

Participates in and/or leads Corrective Action Preventative Actions (CAPA’s) utilizing scientific thinking to implement countermeasures to drive quality improvements

Key Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Organize, analyze, and present quality data leading to understanding of quality failures and opportunities

Lead the internal CAPA process including Root Cause Analysis for internal and external quality failures

Lead the SCAR process for supplier quality failures

Identify and complete quality improvement projects leading to measurable results

Utilize data-oriented methods to analyze supplier quality issues and drive improvements

Develop good working relationships with suppliers

Perform supplier assessments

Perform field audits of cases and collects data on case performance and aesthetics

Documents field findings including measurements, observations, and field interviews to drive quality improvements

Act as a change agent for continually improved quality

Facilitate cross-functional teams including Supply Chain, Production and Design Engineering to focus on critical issues related to (COQ) cost of quality

Understand and…