Cafe Barista; Casual​/Mt

Position: Cafe Barista (Casual/as needed) 630A to 630P Mt Pleasant
Location: Sturtevant

Cafe Barista (Casual/as needed) 630A to 630P Mt Pleasant

Join to apply for the Cafe Barista (Casual/as needed) 630A to 630P Mt Pleasant role at Aurora Health Care
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Base pay range

$18.50/hr - $27.75/hr

Major Responsibilities

• Greets customers with quick, friendly, and personal service; delivers legendary customer service, acting with a customer‑comes‑first attitude and connecting with customers to discover and respond to their needs.
• Sells and serves baked goods and food items, processes transactions through the POS, provides change, and follows cash handling procedures and cash register policies.
• Maintains the highest level of standards for all product preparation, adhering to licensed Starbucks recipes (at Starbucks locations only), specialty drinks, measurements, and food presentation standards; provides top‑quality espresso shots for hot and cold beverages and maintains espresso equipment to manufacturer and sanitation standards.
• Maintains a calm demeanor during high‑volume or unusual events to keep the store operating to standard and sets a positive example for the shift team.
• Communicates with staff and management to solve problems, improve quality & service, implement change, contribute to café goals for increasing sales and profitability, and assists with new barista training through positive reinforcement and coaching.
• Monitors and records temperatures of food items and equipment (e.g., dish machine, refrigerators); reports food‑danger temperatures to manager and uses established procedures to ensure safe food handling and prevent bacterial contamination.
• Prepares inventory, requisitions daily supplies, ensures proper labeling and storage, and replenishes food service areas.
• Follows operational policies to ensure safe food handling, performs sanitation duties continually to maintain a safe work environment (utensils, refrigerators, carts, equipment).
• Maintains production, safety, and sanitation standards; corrects deficiencies as required, complying with Hazard Analysis Critical Control Point standards.

Licensure, Registration, and/or Certification Required

• None Required.

Education Required

• No Formal Education.

Experience Required

• Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment.

Knowledge, Skills & Abilities Required

• Ability to contribute to a positive work environment.
• Thorough understanding of food preparation through on‑the‑job training or a food service course; attends barista training sessions to attain certification and recertification.
• Excellent customer service skills.
• Ability to maintain patient confidentiality.
• Ability to perform responsibilities in a self‑directed environment.
• Ability to read and understand written and oral communications.
• Excellent communication and customer service skills to interact effectively with internal and external customers.

Physical Requirements And Working Conditions

• Operates equipment (e.g., espresso machine, oven, microwave, dish‑machine, grill, register).
• Stands for long periods, walks, reaches above shoulders, squats, bends, twists, kneels, and climbs throughout shift.
• Handles multiple tasks simultaneously.
• Handles food and hot beverages.
• Uses hand and finger motions, handles or feels objects, and reaches with hands and arms.
• Lifts, pushes, carries various items: lift up to 10 lbs. frequently up to 20 lbs.; occasionally up to 50 lbs.; at waist height, carrying distance maximum 5 feet; pushes/pulls 20 lbs.
• Exposure to fumes, odors, dust/dirt; protective clothing worn as necessary.
• Exposure to mechanical, electrical, and chemical hazards; protective clothing required.
• Exposure to sharp knives, other sharp utensils, heat from ovens, and hazards in a kitchen environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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