Sales Trainee

Overview

The Sales Trainee assists with new and existing customer sales and provides product support to outside sales representatives. This role supports sales operations by providing quotes and product dimension information, both in person and over the phone, while developing foundational sales and product knowledge.

• Respond to customer inquiries regarding product selection, order placement, pricing and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to help generate sales opportunities.
• Obtain orders from customers and sales representatives; enter work orders, credit returns, return authorizations, pick tickets, and service requests; and file paperwork accordingly.
• Coordinate the purchase and delivery of special products by obtaining information on pricing specifications, uses, and availability.
• Manage project schedules by coordinating with outside sales, jobsites, and assigned customers.
• Maintain appropriate stock levels on the sales floor and in the stockroom.
• Research credits, returns, and late payments as needed.
• Monitor back orders and help resolve outstanding issues; assist with billing problem resolution and data compilation for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Assist in resolving jobsite issues and customer concerns.

• Perform other duties as assigned.
• Comply with all company policies and standards.
• Adhere to the company’s commitment to workplace safety.
• Participate in and complete all assigned training programs.

• High School Diploma or GED required.

• 1–3 years of experience in the building materials industry with basic knowledge of products and applications required.
• 1–3 years of inside sales experience preferred.

• Ability to operate a computer, calculator, and cash register.
• Knowledge of building supplies, applications, related equipment, and or the construction industry.
• Strong interpersonal and customer service skills with excellent oral and written communication abilities.
• Familiarity with inventory and inventory control processes.
• Ability to walk throughout yards, plants, and office environments.

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Internship

Full-time

Sales and Business Development

Wholesale Building Materials