Account Manager

Now Hiring:
Account Manager Position Summary The Account Manager serves as the primary point of contact for customer relationships, ensuring strong communication, alignment, and service execution. This role partners across the organization to support customer needs, drive growth, and improve performance in quality, delivery, and profitability.

Key Responsibilities Manage assigned customer accounts, ensuring clear communication, alignment of expectations, and overall satisfaction

Develop and execute pricing strategies, monitor margins, and recommend improvements based on market conditions and performance

Lead quote activities, including RFQs, follow-up, and coordination to secure new business and meet sales goals

Analyze account performance (profitability, on-time delivery, quality) and recommend improvements to enhance results

Maintain competitive and customer insights to support business growth and long-term strategy development

Collaborate cross-functionally to ensure customer requirements are understood and executed across production and operations

Qualifications

Background in sales, account management, or customer-focused roles within a manufacturing environment

Strong understanding of pricing, quoting, and customer profitability drivers

Ability to read and interpret engineering drawings and blueprints

Experience with extrusion, fabrication, coatings, or similar industrial processes preferred

Working knowledge of Lean principles and continuous improvement concepts

Strong communication, negotiation, and relationship-building skills

Work Environment Office-based with collaboration across departments

Occasional travel to customer locations

What We Offer Medical, Dental and Vision Insurance with options to fit your needs

Short-Term and Long-Term Disability Insurance Company Paid Employee Life Insurance Additional Employee, Spouse and Child Life Insurance options

Optional Accident, Indemnity, and Critical Illness Insurance Pharmacy Benefit Management Prescription Drug Benefits
401(k) Retirement Savings Plan with Employer Match Paid Time Off8 Paid Holidays per year Health Savings Plans (HSA, FSA and Dependent Flexible Spending Accounts)
Tuition Assistance Wellness Programs - including onsite Healthcare Clinics and Gyms Free Physical Therapy Apprenticeship Programs On-Site Cookouts and Celebrations And more!

Your hands‑on talent deserves a workplace that appreciates it.

THE FINE PRINTAll offers of employment are contingent upon successful completion of a pre-employment physical and drug screen. Crystal Finishing Systems provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Crystal Finishing Systems participates in E-Verify.telligence awareness.