Security Officer

Job Title:

Security Officer Department:
Security Directly

Reports To:

Director of Loss Prevention FLSA Status:
Hourly Non-Exempt

Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you!

This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.

I am loyal to the team and committed to the Bluejack mission and experience.

I am accountable to be honest and always do the right thing.

I empathize and respect others.

I seek, listen and provide candid feedback to improve performance.

I have the skills, resources and authority to create memorable experiences.

I seek ways to be extraordinary and deliver a positive impact every day.

The essential functions include, but are not limited to the following:

• Patrol community grounds, including parking lots, common areas, and HOA/Club facilities (on foot or by cart), to ensure the safety of residents, guests, and staff
• Monitor entrances and exits, authorizing access as appropriate to maintain a secure environment
• Greet and assist members and guests with a friendly, professional demeanor
• Enforce community rules, policies, regulations, and ordinances in a fair and consistent manner
• Respond to complaints, disturbances, or safety concerns and conduct initial investigations as needed
• Identify and report potential safety hazards or suspicious activity
• Communicate clearly and effectively using both written and verbal methods in security and customer service interactions
• Maintain ongoing communication with the HOA Community Manager regarding incidents, resident concerns, and community updates
• Prepare detailed, accurate reports on security incidents and daily activities
• Maintain organized security logs, files, and records
• Take messages and relay important information to appropriate personnel
• Explain and clarify rules and procedures to residents, guests, and staff as needed
• Collaborate with management and emergency services when incidents require escalation
• Perform other duties as assigned to support the overall safety and satisfaction of the community
• Additional duties as requested by Bluejack leadership.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prior experience in high-end golf/country club or hospitality industry is a plus
• Prior experience in security, law enforcement, or a customer-facing role preferred
• Strong communication and interpersonal skills; ability to interact respectfully and effectively with residents, guests, and staff
• Ability to remain calm and make sound decisions under pressure
• Must be observant, proactive and detail-oriented
• Basic report writing and computer skills required
• Ability to work independently and follow established procedures
• Must maintain a professional appearance and demeanor at all times
• Ability to walk or patrol for extended periods, including outdoor areas and varied terrain
• Valid driver’s license required; ability to operate a golf cart or company vehicle

High School diploma, GED certificate, or relevant…