Quality Assurance Technical Representative

Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom-fabricated commercial roofing solutions.

We're seeking a Quality Assurance Technical Representative who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

Field based technician (with company truck and your home office) for warranty/technical services at Amrize Building Envelope.

• Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.
• Perform leak investigations & make small repairs to stop the roof from leaking.
• Assist in completing larger warranty repairs in the region.
• May assist other FTR’s with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.
• Responsible for educating customers on specifications and what is needed to warrant the application they are installing.
• Ability to develop strong customer relationships and inspire customer confidence.
• Ability to follow corporate and division policies and applicable governmental safety regulations are required.
• Maintains an understanding of current business initiatives and helping to ensure that they are doing their part to achieve them.
• Communicating with customers and balancing customer expectations on service calls and inspections; ability to prioritize work load.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
• Promote a culture of safety and exhibit these behaviors

Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 4 years in construction industry.
Field of Study Preferred: Construction
Required

Work Experience:

Minimum 4 years in construction industry.
Travel Requirements: 10-15% Over night/out of town travel required.

• Must be personable and professional and maintain high level of integrity.
• Strong customer service focus.
• Strong verbal and written communication skills.
• Ability to think outside the box.
• Good organizational and time management skills are a must.
• Must be able to travel overnight 10% to 15% of the time by air or vehicle.
• Must also be able to work flexible hours with minimum notification when necessary.
• Must possess a current driver’s license.
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators.
• Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.

• Competitive salary
• Retirement Savings:
  Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program

#Duro-Last

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.