Field Service Engineer

Pay Rate: $26.00+/hour

Location:

Black River Falls, WI area

Launch Your Career with a High-Tech Opportunity. Join a team supporting cutting-edge digital printing technology where your technical expertise, troubleshooting skills, and customer-focused approach make a direct impact. This Field Service Engineer role offers hands‑on work, advanced technology exposure, and the opportunity to help customers maximize equipment performance and productivity.

• Install and commission digital printing equipment at customer locations
• Diagnose and repair mechanical, electrical, software, and print quality issues
• Perform preventive maintenance, calibrations, and equipment upgrades
• Provide on‑site and remote technical support
• Train operators on equipment operation, maintenance, workflow, and troubleshooting
• Coach customers during production ramp‑up and startup phases
• Document service activities and maintain accurate reports
• Partner with internal teams to ensure successful customer implementation

• Technical degree or diploma in Electronics, Mechanical Engineering, or a related field
• 3+ years of field service or equipment maintenance experience
• Strong troubleshooting skills involving mechanical, electrical, and software systems
• Experience reading electrical circuits and using diagnostic tools such as multimeters
• Excellent communication and customer service skills
• Ability to travel as needed
• Experience with digital printing equipment is preferred

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks Program
• Health Savings Account (HSA)
• AD&D Insurance