Casework Associate I​/Client Manager

Agency Dept of Health and Human Services Division EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD Job Classification Title Casework Associate I (S) Position Number  Grade NC04

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This Client Manager position provides a single portal of entry for consumers who are referred to Work Source West (WSW) for assessment, training and placement into one or more training programs. This position will provide services to ensure consumer support, safety, appropriate training and successful placement into competitive employment. The selected candidate will gather and manage all consumers’ records required to assist in individual case decisions regarding consumer acceptance and participation in the evaluation and training programs at Work Source West.

The selected candidate will manage the orientation for all new consumers served on the assigned caseload, will be responsible for evidenced based documentation of work with consumers into the case management system, and providing monthly updates and recommendations during case staffing's based on consumer performance. This position serves as the main coordinator of all consumer information related to their progress towards the identified employment goal on their rehabilitation plans.

Salary Range: $32,287 -$56,502 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge

Skills and Abilities

/ Management Preferences are not required. Position funded Position is funded in part through federal funds. Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours Posting closes at 11:59 p.m. the night before the end date

Applicants who possess the following skills are preferred.

• Knowledge of casework management and processes
• Knowledge and experience working with persons with disabilities
• Demonstrated experience working with the public and in groups
• Valid driver’s license required for travel to perform job duties

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD:

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the…