Software Development Manager, GO-AI Technology & Development Team

Job :  |  Services LLC

Amazon Robotics is at the forefront of applying state-of-the-art AI to solve real-world challenges at unprecedented scale. Our fulfillment centers handle among the highest item volumes in the world, combining computer vision, mobile robots, advanced end-of-arm tooling, and high-degree of freedom movement with state-of-the-art artificial intelligence. We collaborate with customers across Amazon worldwide to conceive, develop, prototype, and deploy intelligent robotic systems that push the boundaries of industrial automation.

Within Amazon Robotics, the Global Operations - Artificial Intelligence (GO-AI) team enables Amazon to accelerate and scale the next generation of AI-powered robotic solutions. We're transforming how complex visual reasoning tasks are performed across Amazon's robotics operations, moving from traditional manual data annotation processes to advanced foundation model solutions. As a Software Development Manager on GO-AI's Technology & Development Team, you'll be at the center of this transformation.

You'll lead a team of full-stack software engineers, responsible for developing and maintaining mission-critical, high-availability applications for Remote Intervention and Data Annotation solutions. These applications integrate massive-scale, proprietary foundation models to deliver low-latency inference. These applications also feature human-machine-interfaces that allow remote operations teams to provide minute-level responses. This is a rare opportunity to build AI systems that operate at Amazon scale while solving novel technical challenges in computer vision, natural language processing, and human-AI collaboration.

You'll manage and collaborate with world-class engineers, scientists, and operations teams to deploy breakthrough research into production systems that deliver real-world impact at global scale.

• Hire, motivate, mentor, and grow a high-performing engineering team of full-stack software engineers, providing them with appropriate opportunities to succeed in their career objectives.
• Work backwards from the customers' needs with long-term focus.
• Define and deliver on the technical vision, strategy, and roadmap for GO-AI's mission-critical, high availability software applications (Tier 1/Tier
  2).
• Lead your teams in the design and delivery of highly scalable services and features for GO-AI, driving operational metrics including latency, availability, and defect reduction.
• Continuously improve development processes - CI/CD, on-call, operational excellence - to accelerate delivery and maintain high availability.
• Partner with cross-functional teams of applied scientists, data engineers, business intelligence engineers, and technical program managers to provide Remote Intervention and Data Annotations for Amazon's robotic and automation programs.
• Translate complex technical work into clear narratives for stakeholders at all levels, both technical and non-technical.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale,

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 4+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• Experience partnering with product or program management teams
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• 8+ years of leading the definition and development of multi-tier software services experience
• Experience implementing engineering practices and patterns for the full…