Quality and Compliance Manager

Overview

Quality and Compliance Manager at Menzies Aviation LATAM
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Location:

Dallas Fort Worth (DFW) or any hub airport in the US, and reliant upon approval by the hiring manager. All applicants must reside in the US and possess US employment authorization.

• Directly responsible for auditing and reporting compliance to the safety and security directives of Menzies Aviation and its airline customer group.
• The Regional auditor will assess and communicate levels of safety, security, and operational programs for all services provided by Menzies Aviation.
• Audit all services provided by Menzies Aviation (including but not limited to ramp, passenger service, cargo acceptance and handling, fueling, and de-icing).
• Issue audit reports in a timely manner.
• Coordinate audit schedules with stations and other auditors to ensure adherence to the audit plan developed by the Director of Quality Assurance and Compliance.
• Evaluate without bias and solely on defined standards; provide feedback on the Quality Program based on experience and field work.
• Assist the Director of QA & Compliance with audit follow-up and perform other duties as assigned.

• All employees have a responsibility to take reasonable care for their health and safety and that of others who may be affected by their actions.
• Fully versed on International Aviation Safety and Security standards and promote them within the organization.
• Co-operate with management to comply with legal requirements and company policies.
• Report hazards, near misses, incidents, or dangerous occurrences to management and follow procedures for corrective action.
• Attend training courses as arranged by the Company.

• High school diploma or equivalent with at least five years of experience in airline or air cargo operations, preferably with background in ground handling, fueling, cargo and/or de-icing.
• Ability to pass all employment testing, including background, drug test, and DMV record check in good standing.
• Strong verbal and written communication skills up to senior management levels.
• Valid driver’s license and passport; ability to travel extensively throughout the Americas (roughly 50-70% travel).
• Experience with auditing, airline safety, or airline/airport operational management required.
• Ability to coach and train operational personnel; adaptable to a busy, high-pressure environment; ability to handle confidential information.
• Proficient in PC skills (Word, Excel, PowerPoint).

• Fluent in written and spoken English;
  Spanish language skills preferred.
• Enthusiastic, self-motivated, and disciplined; flexible hours; may require work outside regular hours.
• Remote or corporate office location near DFW airport; if remote, must live near a hub airport to facilitate travel.

Salary: $75,000.00 USD

• Mid-Senior level

• Full-time

• Quality Assurance

• Airlines and Aviation

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