Service Manager - Surgical Directorate

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Acute Division’s role is to deliver high quality clinical services and non‑clinical support functions that meet the immediate and future needs of the patient population in Lanarkshire.

Through the Director of Hospital Services the Service Manager is accountable for the entire operational and strategic management of their Service Area, including responsibility for its performance, resources and activity. In addition, the Service Manager is responsible for providing managerial input to the Division’s strategic structure and for developing future clinical strategy via the Division’s Clinical Groupings. Furthermore, in addition to Directorate business the Service Manager, directed by the Director of Hospital Services, is expected to work on a range of Service specific and NHSL wide issues.

Please note, interviews for this post are due to take place on Monday 27th July.

• To deliver agreed financial targets and budgets, including corporate recovery schemes, recurring savings programmes and efficiency measures.
• To deliver inpatient, day case, outpatient and specific waiting time guarantees as set out by Scottish Government Health Department.
• To deliver agreed activity targets for all services and functions within Directorate, including waiting lists.
• To lead, manage and direct all non‑medical staff within the Directorate, reviewing performance of individual areas to ensure that effective and efficient patient services are provided, taking corrective action as required.

• Educated to postgraduate/masters degree level or equivalent experience, preferably with an MBA or MSc management qualification.
• Demonstrable senior managerial experience with recent evidence of effectively implementing organisational changes and evidence of effective resource management.
• Proven track record of staff management, leadership and motivation through cohesive and effective team working.
• The Service Manager must be able to create an atmosphere of trust and co‑operation during a period of rapid and complex change.

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave – 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent – regardless of race, disability, gender, sexual orientation, or care experience
* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.