Security Officer - Security

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

• To be observant in helping to reduce/ prevent crime on the UHM Site
• To assist in providing a safe and secure environment for Patients, Staff, Visitors
• To undertake regular patrol of the internal and external site of the UHM sites.
• To provide help and advice to Patients, Visitors and Staff
• To be an advocate for NHSL whilst undertaking their role.

• Ensure a security presence is provided throughout all areas of the hospital in order to deliver a polite, efficient and compassionate service to patients, visitors and staff
• To patrol the site, ensuring vehicles parked in an unauthorised/inappropriate manner are stickered and record of such maintained in line with training/standard operating procedure provided
• Attend intruder alarm activation and respond in line with the agreed training /standard operating procedure/policies
• Undertake physical patrols of hospital site in line with the agreed schedule
• To support nursing/clinical staff by using de-escalation techniques in an effort to defuse potential violent and aggressive situations
• Ensure the safety and consideration of patients, staff and visitors at all times whilst performing tasks

The post holder will be expected to gain an understanding of a range of work procedures gained through induction and training. The required skills include but are not limited to.

• Level of H&S Knowledge in line with NHSL and departmental policies and (SOP’s)
• Communication skills that are supportive, empathetic, compassionate and have the ability to de-escalate difficult conversations
• Knowledge of site lay out
• Basic knowledge of CCTV
• Requires a professional and sympathetic approach to people
• To be physically fit and be able to understand and react correctly and quickly to incidents remaining competent under pressure.
• Use of communication equipment
• Use of monitoring systems

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience
* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.