Import Customs Administrator

Import Customs Administrator

Location:

Witham, England, United Kingdom

Salary:
Market leading salary – dependent on experience

Hours:

Monday to Friday – 9am to 5.30pm

About the role:

Simarco is an award‑winning international logistics provider, delivering bespoke freight solutions across the UK, Europe, and worldwide. The Import Customs Administrator will work as part of a team to manage customs documentation, clear goods into the UK, calculate VAT and duty, and stay current with import regulations.

• Previous experience in a similar Customs or Import role is essential
• Strong knowledge of customs regulations and international processes
• Excellent communication, negotiating and problem‑solving skills, both written and verbally
• Ability to work independently while contributing to a team environment
• High attention to detail and accuracy under pressure
• Experience with customs platforms and industry‑standard software (CHIEF, CNS Destin8, ETSF warehouse processes)
• Excellent numerical skills – calculation of VAT and duty on behalf of HMRC
• Self‑motivated, organisational, and records‑keeping
• Handling and signing customs documents under Power of Attorney on behalf of clients
• Extracting and processing data from commercial invoices and packing lists to complete import declarations
• Using specialist customs software (Destin8, Sequoia, Descartes) to clear goods into the UK
• Working closely with importers, exporters, and internal teams to ensure smooth processing
• Managing duties and taxes, applying for refunds, and assisting with tariff reclassification
• Staying up to date with the latest import regulations (CDS, NCTS, GVMS, IPAFFS)
• Ensuring accurate and timely completion of at least 75+ entries per week

• Highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company pension scheme
• Full training and support
• Cycle to work scheme
• Learning Management System for continuous learning
• Mental health forum in place to support wellbeing

Ready to make an impact? If you're passionate about customs and want to work with a team that values your expertise, apply today and become part of our success story!

Simarco International is committed to fostering a diverse, inclusive, and respectful working environment. We welcome applications from individuals of all backgrounds and value the unique perspectives that a diverse workforce brings. Our core values are integrity, communication, accountability, and innovation.