Veterinary Receptionist; Part-Time Job Witham area,England UK,Outdoor/Nature/Animal Care

Position: Veterinary Receptionist (Part-Time)
Spring Lodge Veterinary Group, Witham, Witham, South East

Are you an enthusiastic, motivated, and caring individual with a passion for delivering exceptional customer service? We are seeking a Veterinary Receptionist to join our busy and supportive team, providing gold-standard care to our valued clients and their pets. This role is mainly based at our Witham branch, with shifts across other branches as required. The position will involve a mixture of shifts, including late shifts.

About

the Role

As a Veterinary Receptionist, you’ll be the welcoming face of our practice, greeting clients and their pets with empathy and professionalism.

Your responsibilities will include:

Managing busy telephone lines and scheduling appointments
Handling email correspondence and client queries with care
Processing payments, managing stock, and assisting with account and insurance queries
Ensuring the practice remains clean, organised, and well-stocked
Providing administrative support and occasionally assisting the clinical team with animal handling during consultations (non-clinical tasks)

What We’re Looking For

We are seeking someone with proven customer service experience (experience in a veterinary or medical setting is a bonus, but not essential).

You will have:

A passion for client care and strong communication skills
Excellent IT proficiency (Excel, Word, Outlook)
Strong organisational skills, attention to detail, and a proactive attitude
Flexibility to work across multiple branches and varied shifts
Full training will be provided on-site, making this a fantastic opportunity to build your skills and knowledge in a supportive environment.

This is a part-time permanent role working 24 hours per week. There will be varied shifts from 7:45am/8:00am - 2:00pm or 2:15pm-7:15pm. There will be mainly later shifts required so we need the candidate to be flexible. There will also be a Saturday rota from 8:00am-2: addition to a competitive salary, you will benefit from:

6.6 weeks annual leaveFTE
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Discounted staff pet care

Spring Lodge Veterinary Group, Witham

Powers Hall End, Witham, Witham, CM8 2HG
, United Kingdom

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