Quality Assurance Technician

Would you like to join a world-famous food manufacturing group and help protect the quality and safety of our products? We are looking for a Quality Assurance Technician to join Tiptree Patisserie in Witham, part of the Wilkin & Sons group, supporting the production of high-quality artisan patisserie and bakery products.

Witham, Essex

Up to £28,300 per annum dependant on experience

8:00am to 4:00pm, Monday to Friday

This practical role is central to maintaining product quality and food safety in an artisan patisserie and bakery environment. You will inspect and test ingredients and production processes, monitor compliance with specifications, investigate quality issues and maintain accurate records while working closely with colleagues across the site.

You will support production to achieve daily requirements to the correct specification, complete internal audits, monitor quality and safety deviations, assist with corrective actions and help drive Right First Time performance. You will also support HACCP, calibration, shelf-life analysis, microbiological and allergen testing, and the control of products placed on hold.

The role also includes maintaining supplier approval records, authoring and controlling product specifications, responding to customer technical queries, completing packaging data submissions and generating or reviewing nutritional information in line with ingredients and UK labelling requirements.

• Food Technologist Level 3 qualification or equivalent
• Knowledge of food safety, Health and Safety, HACCP and relevant food-industry legislation
• Understanding of quality systems, food-industry standards and internal and external audit processes
• Experience analysing data, identifying trends and maintaining accurate technical documentation
• Ability to investigate quality issues and customer complaints using root cause analysis and other problem-solving techniques
• Confident communication skills and the ability to build effective relationships with colleagues, customers and suppliers
• A proactive, organised approach with a strong commitment to safe working, continuous improvement and high standards

• A friendly and supportive working environment
• Free onsite parking
• 25 days paid holiday, plus bank holidays
• 25% discount card for our Tiptree shop and 7 tea rooms
• Annual bonus subject to profitability
• Westfield Health healthcare cash plan with 24/7 doctor line, prescriptions, counselling and rewards scheme
• Employee-owned share incentive scheme
• Employee events and family days

If you are a quality-focused, practical team player who takes pride in protecting food safety and improving standards, we would love to hear from you.