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Service Desk Analyst

Job in Witney, Oxfordshire, OX281, England, UK
Listing for: XACT PLACEMENTS LIMITED
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 GBP Yearly GBP 28000.00 YEAR
Job Description & How to Apply Below

Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire?

Main Duties of the Role

  • Providing 1st Line Support to customers via phone and remote tools providing excellent customer service
  • Logging tickets, and escalating when required
  • Prioritising workloads and action tickets in line with SLAs
  • Maintaining documentation accurately and keeping Apply BELOW
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