Insurance Account Position - State Farm Agent Team Member

Insurance Account Position - State Farm Agent Team Member

Full Time in Wixom, MI

Full-Time, Monday - Friday 9-5

Terri Anderson-Berger, State Farm Agency, located in Wixom, MI is currently looking for a talented, caring professional to join our team as a Customer/Sales Service Representative
. This is a position focused on Customer Service for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you to be on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

• Maintain a strong work ethic with a total commitment to success each day.
• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Quote personal/commercial insurance

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

• Excellent communication skills - written, verbal and listening
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Ability to multi-task
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Property Casualty license (must have currently)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule Monday through Friday 9-5

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $75,000.00 per year

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none