Collections Analyst

Top Skills Details

• 1-3 years of collections experience in Accounts Receivables Department
• Experience utilizing Oracle (preferred)
• Strong follow-up skills: ability to organize applicable timelines and follow up with internal and external customers
• Strong written and oral communication skills including the ability to present ideas and suggestions clearly and effectively

We are seeking a Collections Analyst to join our Accounts Receivables team. The Accounts Receivables team reconciles and reduces receivable balances. Day to day you will collect past due balances on rent or purchase order-based receivables. As a Collections Analyst you will partner cross-functionally to resolve customer disputes in a timely manner and drive success with external customers by providing excellent service.

• Collect and reconcile receivable balances for existing customers drive balances through to resolution and ensure billing and cash application accuracy.
• Audit lease documents or purchase orders to validate billing identify billing adjustments and complete the necessary paperwork.
• Initiate customer contact via telephone and initiate escalations for Supervisor review when needed.
• Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances.
• Provide timely and accurate reporting for contracts or invoice aging balances.

• accounts receivable, billing collections, purchase order, billing management, oracle financials, collections accounts receivable, collections customer service

• Experience auditing lease documents a plus
• Bachelors Degree preferred

This is a Contract to Hire position based out of Woburn, MA.

The pay range for this position is $25.21 - $25.21/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Jan 7, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.