General Manager
Listed on 2025-12-03
-
Business
Operations Manager
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General Manager – Xico LightingWoburn, MA – Full Time
A 3
LED Group Company
Xico Lighting is the specification-grade architectural lighting brand within the 3
LED Group. Our products support designers, architects, engineers, and contractors on demanding, high-performance projects. As Xico enters its next phase of growth—with expanded engineering, strengthened manufacturing capabilities, and deeper integration with Fusion Optix and LUXDrive—we are ready to scale.
We’re seeking a high-energy, high-standards General Manager who understands how architectural products are designed, specified, and sold, and who thrives on building organizations, sharpening operations, and driving culture. If you are a builder who enjoys solving hard operational problems and elevating teams, this is a rare opportunity to make a defining impact.
What You Will Lead Build a High-Performance Team and Culture- Lead all major Xico functions: operations, engineering, design, customer support, inside sales, supply chain, and production.
- Establish a culture of clarity, accountability, urgency, and high craftsmanship.
- Mentor and sharpen managers; upgrade talent; strengthen cross‑functional alignment.
- Create an environment where people take ownership and follow through.
- Own the performance of the Woburn manufacturing facility—output, quality, cost, delivery.
- Implement disciplined work order flows, structured production planning, inventory accuracy, and clean documentation.
- Drive lean practices and continuous improvement with a "build it right the first time" mindset.
- Ensure engineering releases are complete, correct, and production‑ready.
- Build robust engineering workflows and documentation that tie seamlessly into production.
- Ensure a true single source of truth across Solid Works PDM, Salesforce, and all internal systems.
- Lead CAPA, root‑cause analysis, and quality engineering to prevent repeat issues.
- Align engineering, quality, and production around predictable, reliable output.
- Oversee quotations, customer support, and project coordination teams to ensure fast, accurate, professional communication.
- Improve responsiveness and project management discipline to build trust with agents, specifiers, and contractors.
- Strengthen planning and documentation to ensure predictable and profitable project execution.
- Support sales with margin discipline, product configuration accuracy, and improved delivery performance.
You understand how architectural products get onto projects. Even if not lighting, you know the dynamics of:
- Specification-driven industries.
- Architectural product reps and agent networks.
- How architects, lighting designers, engineers, and contractors influence product selection.
- Long project timelines, submittals, revisions, budgets, and value engineering.
- What it takes to get a product designed in, specified, protected, delivered, and installed successfully.
- Improve our performance in the channel
- Strengthen relationships with agents and specifiers
- Build workflows that support complex project cycles
- Ensure the factory supports the commercial team with reliability and clarity
- Create competitive advantage through execution excellence
- Translate CEO and group-level strategy into actionable plans the team can execute.
- Leverage synergies with Fusion Optix (optics/light engines) and LUXDrive (drivers & control) to deepen differentiation.
- Build systems and processes that scale with growth.
- Manage P&L performance with discipline across revenue, margins, and operating efficiency.
- A Builder & Scaler
- A Strong Operator
- A Leader with High Standards
- A Commercially Savvy Architectural Product Leader
- A Problem Solver
- An Entrepreneurial Operator
- 10–20+ years of experience in lighting,…
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