Program Quality Lead

Program Quality Lead (PQL)

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Join our team as a Program Quality Lead (PQL) supporting the CLS-X  program as part of the Strategic Sensors & Precision Strike Business Unit of Raytheon Missiles and Defense in Woburn, MA. In this role, you'll drive a robust quality culture, practices, and collaboration efforts.

As the primary quality interface for customers and suppliers, you'll ensure the program meets all Quality & Mission Assurance requirements. This includes coordinating with functional Integrated Product Teams (IPTs) and overseeing contracts consisting primarily of sustainment phase and as needed development efforts.

You'll develop and monitor quality metrics to drive continuous improvement initiatives, working closely with integrated teams to enforce process rigor.

The PQL will be responsible for ensuring reviews and assessments of program performance are performed, including technical assessments of systems, lessons learned, technology, and programmatic (cost, schedule, and risks and / or defects) practices assuring Quality Management System (QMS) processes are defined and implemented.

This is an "Onsite" role based in Woburn, MA.

• You will engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers
• You will develop partnerships with program and production stakeholders, IPTs, and support functions to drive issue resolution and implement improved processes.
• You will develop and implement strategic and tactical Mission Assurance plans that will directly affect the program's execution and influence.
• You will initiate and perform root cause analysis, facilitate corrective actions, and implement closed loop process controls to improve product / process predictability and capability.
• You will interpret command media in compliance to work being performed.
• You will generate new Cost of Poor Quality (CoPQ) projects to reduce costs on the program.
• You will implement Advanced Product Quality Planning in accordance with AS9145, as applicable.

• Typically requires Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and eight (8) years of relevant experience in the areas below :
• Working experience with ISO 9001 and / or AS9100 Quality Management Systems.
• Working experience translating external and internal requirements and command media.
• Working experience providing technical program expertise for manufacturing and / or design processes.
• Working and auditing experience with a Quality Management System (ISO 9001 and / or AS9100).
• Experience establishing customer relations and communications processes.
• Experience applying Government Quality Requirements and Standards including aerospace, commercial, defense, and space industries.
• Experience driving successful performance of major subcontractors, suppliers and / or IOTs
• Active and transferable Secret U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

• Experience in risk mitigation and opportunity management
• Knowledge and experience of / in :
• RTX / Raytheon / RMD policies and procedures
• Product life cycle from design through sustainment
• Use of Root Cause Corrective Action containment and analysis process and tools
• Experience with DOD, ISO, AS / QS, GMP, and other national / international standards
• RMD Six Sigma and / or CORE qualified, or demonstrated skill
• Experience with AN / TPY-2 or SBX radar development, production or sustainment
• Experience managing, coaching and mentoring others in routine settings and complex situations.
• Experience representing the Quality organization on a Program Area or Product Line management team and / or capture teams.
• Experience applying Contracts / Contract Requirements
• Experience defining and analyzing Quality metrics.
• Experience collaborating cross functionally with the other QA leads and functions
• Experience participating in test preparation and execution to ensure requirements are verified
• Experience in RTX Lifecycle Program Management gate reviews (e.g. Test Readiness, Ship Readiness)
• Experience in other functional areas such as engineering, supplier engineering, or operations.
• Experience using interpersonal skills and working with customers, suppliers, and in a team environment.
• Experience being a passionate, high-energy, self-starting team player who achieves goals and strives for continuous improvement.
• Experience facilitating…