Hilton Boston Woburn - Banquets Server

Overview

The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.

• Customer Service Excellence: Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience.
• Communication: Effectively communicate with guests and team members to coordinate service and address any needs or concerns.
• Attention to Detail: Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
• Time Management: Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
• Problem-Solving: Address guest complaints and issues calmly, referring them to management when necessary.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a banquet or hospitality setting is preferred.
• Certification in Alcohol Awareness and Food Handling as required by state regulations.

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Off I-93, our hotel is in the Cummings Park Business Center, next to local shopping and quick bites. We're 10 minutes from Woburn Anderson Transportation Center, which provides a rail link to downtown Boston — reach the station via free shuttle, covering five miles. Enjoy free parking, our indoor pool, and fitness center.