Specialist, Regional IT Field Services

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

As the Specialist, Regional IT Field Services, you will plan and conduct on-site services, which include proactive and reactive maintenance and repair of restaurant Technology hardware and software. This individual will also be responsible for supporting New Restaurant Openings (NRO's) with the installation of IT Systems.

• Plan and coordinate onsite visits to restaurants for proactive maintenance and reactive break-fix issues per established SLA
• Providing tier 1 & 2 IT hardware, software, telephony, and connectivity support to restaurants
• Support Asset Management process by tracking, reporting, and monitoring asset status as required; including tracking of equipment replacements and validating current state of assets via organizational asset intelligence tools
• Support projects including but not limited to rollouts and upgrades
• Installation of IT systems at new restaurants and remodels

• A.A. in Computer Science or an equivalent in education and experience
• 2+ years of relevant work experience with IT support responsibilities
• Working knowledge of multi-unit restaurant hardware configurations and software applications and/or supporting or deploying Point of Sale systems preferred
• Experience effectively collaborating with other functions (e.g., executives, facilities, operations, and external partners)
• Experience working in a remote capacity
• ITIL, A+, CCNA certificates/licenses preferred
• Software, hardware, telephony and connectivity problem solving
• Strong customer service
• Strong organizational skills and ability to prioritize work to meet deadlines
• Strong written and verbal communication skills including documentation and communication of status to end users, vendors, and team members
• Ability to adapt to changes in the work environment, manage competing demands and change approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events
• Ability to focus on objectives while being detail-oriented
• Ability to work independently

A reasonable estimate of the current base pay range for this position is $28.36-$35.58. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.

Visit  for more details.

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company…