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Onsite Support

Job in Woburn, Middlesex County, Massachusetts, 01813, USA
Listing for: Cure IT Solutions ltd
Full Time, Part Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Technical Support Specialist – Cure IT Solutions Ltd,
Woburn, MA (Full‑time)

Project Duration: 2 years. Onsite support required 2 days per week.

Responsibilities
  • Provide Level 1 support for end‑user computing devices (desktops, laptops, peripherals).
  • Troubleshoot hardware, software, and network connectivity issues.
  • Assist with account management, password resets, and application access.
  • Log, track, and resolve support tickets; escalating to L2 teams as needed.
  • Maintain documentation of all support activities.
Qualifications
  • Entry level technical background; strong problem‑solving skills.
  • Excellent communication and customer service abilities.
  • Basic knowledge of Windows, Mac, and common office applications.
  • Ability to work independently and as part of a team.
Benefits
  • Competitive salary (not disclosed). 2‑day onsite schedule.

Apply now to be among the first 25 applicants.

This posting is for the Onsite Support role at Cure IT Solutions ltd, based in Woburn, MA, United States.

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