Vet Tech Communications: Emergency & Surgery

Overview

Massachusetts Veterinary Referral Hospital is looking for a full‑time Veterinary Technician to act as a communications liaison for our Emergency and Surgery Departments in Woburn, MA.

This position offers an opportunity for an experienced veterinary technician to utilize their knowledge without the traditional physical demands of a technician position.

• $23-28k based on skills assessment leveling

• Sunday, Monday, Thursday 7 AM-7 PM

• Actively guide and accurately answer questions from clients regarding pet health.
• Use Ethos and veterinary accredited published information to educate pet owners and discuss general pet health questions over the phone.
• Enter accurate and timely documentation in the HIS including patient and name, address, phone number and summary of conversations.
• Collaborate with veterinarians and technicians to ensure the day flows smoothly by assisting with client questions, prescriptions, treatment plans, and pet owner education.

• AS or BS in Biology, Veterinary Technology or Animal Science a plus.
• Must possess 3+ years of experience as a Veterinary Technician.
• Exceptional verbal communication skills and a desire to speak with pet owners about their pet’s health and well-being.

We Believe in Your Success. Receive ongoing training and development opportunities through Ethos, including access to RACE‑approved CE, support for VTS certification, and more.

Work in a Cutting‑Edge Environment. Mass Vet is a Level 1 Emergency & Critical Care Hospital—VECCS‑certified—and spans 42,000 sq ft with state‑of‑the‑art technology, including MRI, CT, and advanced surgical suites.

Feel Supported Every Step of the Way. From day one, you’ll feel the difference in our inclusive, collaborative culture where your voice matters and your well‑being is a priority.

Full‑time Benefits Include:

• Professional Development & Certification Support
  • CE Allowance + Access to Vet Bloom for RACE‑approved courses
  • RECOVER Training
  • 16‑Week VTNE Study Group Program + One‑time VTNE Reimbursement
  • License application/renewal reimbursement for CVTs
  • VTS financial support and onsite mentorship
  • Partnership with Purdue Veterinary Technology Program, including scholarship opportunities
• Work‑Life Balance & Wellness
  • Paid Vacation Time (PTO)
  • Paid Sick Time
  • Holiday pay = DOUBLE TIME
  • Medical, Dental, and Vision Insurance
  • Short‑ and Long‑Term Disability
  • Life Insurance
  • 401(k) with employer match
• Additional Perks
  • Uniform Allowance
  • Employee Pet Discount

Your expertise deserves a place where it’s recognized, supported, and celebrated. Take the next step in your veterinary career — join a hospital that’s just as passionate about its people as it is about its patients. For more information about our hospital,

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We will consider any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulations.