Hilton Boston Woburn - Barback-Full Service Restaurant

Hilton Boston Woburn - Barback-Full Service Restaurant 1 Address 2 Forbes Rd, Woburn, MA, 01801 Compensation $15.00/hour

Job Description

Restock and document the bars inventory to enhance customer/guest services.

• Three to six months related experience; or equivalent combination of training and experience.
• Alcohol Awareness Certification (must comply with State regulations).
• Requires the ability to read, write, and speak the English language.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

• Stock the bar with drinks, garnishes, and glassware.
• Maintain a clean working environment.
• Assist bar services by organizing supplies, cleaning stations/bar-top/tables, and inventory record keeping.
• May assist serving customers and guests as directed by bartenders and/or bar management.
• Interact and occasionally have unsupervised contact with guests and/or colleagues.
• Access and control to sensitive areas in the hotel premises, including the Hotel Safe and secured file cabinets.
• Maintain a high level of trust and responsibility.
• Represent the company with a certain level of reputation and good character as well as exercise sound judgement.

PROPERTY INFORMATION:
Off I-93, our hotel is in the Cummings Park Business Center, next to local shopping and quick bites. We're 10 minutes from Woburn Anderson Transportation Center, which provides a rail link to downtown Boston — reach the station via free shuttle, covering five miles. Enjoy free parking, our indoor pool, and fitness center.