Account Manager

About Us

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer‑centric approach, and focus upon Next Gen services help us stand out among our peers. Thrive is on the lookout for individuals who don't view their weekdays spent at a job but rather look to develop valuable skills that ignite their passion and lead to a CAREER.

If you’re attracted to a work‑hard, play‑hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!

Thrive seeks to hire an Account Manager to further accelerate growth on a Local, Regional and National basis. Candidates must be highly motivated, goal‑oriented and focused on continuous improvement. The role requires independent work in a demanding and dynamic environment, consultative sales skills, technical aptitude, relationship‑building ability and a strong desire to grow revenue, learn the business and fast‑track a career path to outside sales.

• Meet or exceed revenue goals as established by the Thrive Senior Management Team through direct and indirect sales efforts.
• Negotiate customer contracts to attain quota, within pre‑approved gross margin parameters.
• Understand and articulate the company’s value proposition through a consultative sales approach.
• Establish and qualify pipeline, engaging appropriate resources to develop technical requirements and solutions.
• Utilize  CRM to maintain account information, funnels and forecasts in order to meet & exceed revenue goals.
• Maintain knowledge of current technologies & services relevant to Thrive and the overall Technology Managed Services Industry.
• Recommend and attend relevant industry technology & networking events.
• Attend meetings with qualified prospects at client locations (up to 20% travel outside the territory may be required, most within driving distance in the Northeast US).
• Establish and maintain strong relationships with key contacts of assigned Thrive customers.
• Act as a customer advocate when an issue arises with a client to help driving the right people at Thrive to optimize the customer experience.
• Gain client confidence through product knowledge, business needs, and service patterns by regularly observing the delivery and support processes.
• Audit service requests and projects to maintain a consistent client experience and high level of client satisfaction with a focus on continuous improvement.
• Prepare proposals and quotes.
• Follow up with new prospects and customers.
• Understand and articulate the company’s value proposition.
• Perform additional duties upon management request.

• College degree with proven academic success or equivalent Military Experience.
• 5+ Years of sales experience.
• Goal‑driven.
• Solution sales & technology aptitude.
• Career driven.
• Excellent grammar, written and oral communication skills.
• Strong organizational skills.
• Experience and ability to develop a professional rapport, overcome objections and maintain an influential demeanor both in person and over the phone.

• Some technology sales and service experience.
• Previous work with  or equivalent CRM tools.
• Computer software or hardware experience.

$100,000-$130,000 (bonus eligible). Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.