Sales Specialist - Appliances

Overview

Full Time - Sales Specialist - Appliances - Day at Lowe's Companies, Inc. Join to apply for the Full Time - Sales Specialist - Appliances - Day role at Lowe's Companies, Inc.

As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you ll gain access to a variety of benefits beyond competitive pay and flexible schedules.

• Earn more from your sales performance with additional bonus opportunities.
• Make your well-being a priority with multiple health insurance options.
• Explore educational opportunities with Lowe s tuition assistance program.
• Take charge of your financial future with a company-matching 401(k).
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

For information about our benefit programs and eligibility, please visit Lowe s talent site.

Sales Specialists at Lowe's are active, moving throughout the store or garden center, answering phones, and talking to customers. You ll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale.

Your consulting services help ensure that customer needs are met before leaving the store.

You will be working in one of the following departments, based on hiring needs and skillsets:
Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe s products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

• High School Diploma or GED
• 1 year experience in customer-facing sales or 6 months of Lowe s retail experience (or 3 years of external customer-facing sales or 18 months Lowe s retail if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to read, write, and perform basic arithmetic
• Able to stand and sit for prolonged periods
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe s will support and fund this requirement)

• 1 year of experience completing customer sales orders
• 1 year of experience promoting product-related services and plans (installation, delivery, credit financing, or extended protection plan)
• 2 years of experience designing customized products for customers using CAD systems
• Professional certification related to the department being considered
• Bi-lingual skills

This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may be needed.

Environmental factors vary by location. You may work indoors or outdoors in varying climates, with possible exposure to noises and moving equipment. Lifting guidelines allow for single lifts up to 75 pounds, with team lifts starting at 75 pounds as needed. Powered equipment should be used with proper training.

Lowe s Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. In 2023, Lowe s reported sales of more than $86 billion and operates over 1,700 stores with about 300,000 associates. For more information, visit

Pay Range: $19.50 - $21.10 per hour. Starting pay varies by position, location, education, training, and experience. Benefits include health,…