Lead Bath Installer - Woburn, MA

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Our Vision:
The most trusted name in home improvement, providing every homeowner with a seamless journey to a home they love.

Create value for our stakeholders by elevating customer expectations across our industry and consistently delivering best-in-class home improvement services. We accomplish this through tech-enabled innovation, industry-leading talent, and a company-wide commitment to seamless customer experiences.

• Collaborative – We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork.
• Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers.
• Principled – We do the right thing – no matter what. We go to great lengths to ensure our customers, employees and partners have world-class experience and are treated fairly.
• Enthusiastic – We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners.
• Value-Driven – We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live in a culture where everyone thinks and acts like an owner.

The Bath Lead oversees the full installation of bath and shower remodeling projects, ensuring high-quality workmanship, adherence to company standards, and exceptional customer experience. This role leads and directs the installation crew, resolves on-site challenges, coordinates with management, and ensures each project is completed efficiently, safely, and to the homeowner’s satisfaction.

• Apply expert carpentry, trim work, and construction skills to all aspects of bath and shower projects.
• Lead all installation tasks including measuring, cutting, fitting, and applying finish work.
• Proactively identify, troubleshoot, and resolve site issues that could delay or impact project delivery.
• Lead and support installation crew members, ensuring high-quality workmanship and efficient project flow.
• Follow all company installation standards, procedures, and safety guidelines during every installation and service.
• Handle demolition of existing tubs, tile, and shower pans in preparation for new bath and shower installations.
• Perform all required set-up, protection, finish work, and cleanup to maintain a clean, safe, and professional worksite.
• Communicate project status and completion details with management and accurately submit all required paperwork and photos.
• Complete the installation checklist with the homeowner, clearly explain the functionality, care, maintenance of their new system, collect signed documents and final payment.
• Maintain a professional, customer‑focused demeanor; treat each homeowner and their property with the highest level of respect.
• Wear the approved company uniform and uphold grooming and hygiene expectations.
• Monitor and maintain installation vehicle inventory to ensure it is stocked with essential tools, materials, and job components.

• 3‑5 years of carpentry, trim carpentry, construction, or in‑home renovation experience preferred.
• Residential bath/shower installation experience required.
• Ability to take accurate measurements using a tape measure, level, and combination square required.
• Basic plumbing knowledge required.
• Proficiency with hand tools and power tools required.li>
• Ability to read and interpret safety rules, operating instructions, maintenance instructions, and procedure manuals required.
• Skilled in finish carpentry, light plumbing, remodeling, drywall work, and shower installation, required.
• Ability to understand and follow written and verbal instructions required.
• Valid driver’s license.

To perform this job successfully, an individual should have a strong knowledge of Microsoft Office 365 Suite, and the ability to learn and effectively use software applications used in the performance of job duties.

The physical requirements of this role may vary depending on the specific job…