Shipping Coordinator

We're looking for a motivated, detail-oriented Shipping Coordinator to join a fast-paced team. This is a fantastic opportunity for someone with shipping administration experience to play a key role in supporting global order fulfilment while developing their career in a collaborative and growth-focused environment.

• Coordinate and process international shipments, ensuring timely delivery worldwide
• Manage sales orders and maintain accurate records within the CRM system
• Support the sales team by preparing quotes and proforma invoices
• Handle customer enquiries, including telephone orders and product queries
• Process returns efficiently, ensuring a smooth customer experience
• Perform general administrative tasks to support the wider sales function
• Stay up to date on product knowledge to effectively assist customers
• Proven experience in shipping coordination/administration (essential)
• Confident and professional telephone manner
• Strong organisation and multitasking skills with excellent attention to detail
• Clear and effective written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Familiarity with CRM systems (advantageous)
• Ability to work independently and collaboratively in a fast-paced environment
• A proactive mindset with a willingness to learn and solve problems