Clinical Office Administrator, Therapies

Clinical Office Administrator, Therapies

The closing date is 20 July 2026

This is an exciting opportunity to join our Outpatient Physiotherapy Admin Team in Woking Community Hospital as a B3 Clinical Office Administrator.

The successful applicant will have the ability to work as part of the admin team in order to deliver a high‑quality patient experience and administrative service for our team of Physiotherapists, display excellent communication skills, and have an understanding of delivering healthcare services. You will need to demonstrate commitment to care quality and performance delivery, alongside being a team player with the ability to problem‑solve and work independently.

An understanding of the 18‑week patient pathway is preferable, although training will be given. You will be required to use a number of systems including Cerner, ERS, Evolve, Envoy and Dictate IT. Previous experience of these systems is desirable, but not essential, as training will be provided.

Applicants should refer to the Person Specification to ensure they meet the criteria for the post.

The post holder will:

• Undertake a range of administrative and clerical activities including:
• Reception duties, booking both new and follow‑up appointments, utilising clinic slots fully, telephone enquiries and use a number of trust systems.
• Provide other clerical and administrative support to the outpatient physiotherapy service as required.
• Come into direct contact with patients, carers and relatives and healthcare professionals.
• Support the outpatient Band 7 Physiotherapists and other members of the team in the smooth running of the physiotherapy outpatient department.
• Provide cross‑site reception/administration cover as required.
• Multi‑task and work well under pressure, prioritising workload and creating a great patient experience.

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North‑West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS  are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state‑of‑the‑art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On‑site Nurseries
• On‑site staff cafes
• On‑site parking
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:(Use the "Apply for this Job" box below)..org