Evening Receptionist - Part Time

Job Overview

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Hospital Woking offers a range of mental health services for men and women in a purpose‑built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are looking for a friendly and experienced Receptionist to join our team on a part‑time basis, providing a professional, welcoming reception experience. You will be working 15 hours per week, Monday, Tuesday and Wednesday from 4pm to 9pm. This role will be based in a fast‑paced hospital setting, so the ability to process information quickly in a calm and controlled manner at all times is essential.

• Provide a professional, welcoming reception experience
• Comply with strict and robust security protocols
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols

• At least 1 year of experience working as a receptionist
• Organised, naturally helpful and good at multitasking
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality
• Adaptable and well presented with a friendly disposition
• Ability to process information quickly in a calm and controlled manner

• £11,576 per annum salary
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Employee discount scheme
• Company pension scheme
• Smart Health Toolkit – providing fitness programmes, nutrition consultation and health checks
• Health Cash Plan
• Subsidised meals on duty

Successful candidates will be required to undergo an enhanced DBS check.