Office Assistant Job Woking area,England UK,Administrative/Clerical

About Police Care UK

Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they've been physically or psychologically harmed through policing.

Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing - from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn't end with a shift, and that families are often affected too.

We've evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we're fiercely independent so we can focus on what people really need.

Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we're committed to strengthening the people behind the force - and we're looking for those who want to be a part of that work.

About the Role

As our Office Assistant, you'll work in collaboration with the Executive Officer and Governance Support to support the operational and resource functions of the organisation. You will play a key role in ensuring that organisational systems and processes are implemented and maintained and that the administrative needs of the organisation are met. In keeping with the needs of a period of change and the charity values, you will be flexible and have a can‑do attitude.

Role

Responsibilities

Greeting visitors, organising parking spaces and controlling office entry passes.

Answering and fielding correspondence in the general enquiries' inboxes.

Answering the phone, phone setup and management of the phone system.

Setting up meeting rooms e.g. drinks, papers and presentations/tech etc.

Assisting with office queries such as basic IT fixes and other office‑related issues.

Ensuring the office is clean, tidy and organised.

Monitoring stock levels of stationery and refreshments and placing orders as needed.

Maintaining office machines such as printers, arranging maintenance and repairs and reporting issues to the landlord.

Booking meeting rooms and maintaining the office booking systems.

Assisting the Corporate Support team with onboarding and offboarding of staff.

Post management, printing and scanning documents. Confidential shredding of documents and disposal of equipment.

Data entry such as maintaining logs and inventories

Assisting with the reorganisation and maintenance of filing systems.

General administration and clerical production.

Role Requirements Essential

Experience in Microsoft office including excel
Experience in developing and maintaining office processes

Confidence in computer use
GCSE level 4 in Math and English

Computer literacy
Excellent time management skills
Strong attention to detail
Ability to multitask

Strong planning and organising skills

Enthusiastic, self‑motivated, flexible and able to work on own initiative
Ability to work both independently and collaboratively as part of a team.
High standards of confidentiality

Willingness to undertake extra training when required.

Why work with us

You'll be joining a forward-thinking, committed and values driven team making a real difference to the people who keep our communities safe. We offer:

Enhanced wellbeing support
Pension scheme with up to 8% employer contributions
Development opportunities
A supportive, collaborative culture
The chance to make a meaningful impact on the lives of police, staff, volunteers, and their families

Limitations

This job description…