Franchise Business Consultant - Trafalgar Education

Overview

JOB DETAILS
Job reference REQ
01284

Date posted: 19/02/2026

Final date to receive applications: 05/03/2026

Location:

Woking

Salary: £45,000 £ 50,000 p/a

Package

Contractual hours 37.5

Basis Full time

Job category/type Education

Job description

ABOUT TRAFALGAR ENTERTAINMENT (TE) Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focussed on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen OGrady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

About This Role

As an experienced franchise business leader and a member of the Franchise Business Development team, you will take clear accountability and responsibility for the commercial performance, operational health, and strategic progression of the franchisees under your management.

You will assist our franchisees through the onboarding process and initial training and will play a central role in ongoing front-line coaching and mentoring throughout their growth journey, with a focus on building capability and independence. You will help them acquire the necessary business development skills to operate independently and successfully within the franchise system. You will be responsible for conducting structured business analysis, developing data-led recommendations to drive growth and boost revenue, and recognising challenges that franchisees face and supporting them to resolve issues within their local operations to achieve sustainable, long-term growth.

You will proactively consult with franchisees to determine strengths and weaknesses, using this insight to analyse their business and help formulate short, medium, and long term strategies for growth and development, improving and sustaining high performance. These strategies should be formulated using sound financial and commercial judgement, including budgeting, cash flow forecasting, tax awareness, and succession or exit planning. You will ensure ongoing compliance with the franchise system, drive quality assurance and growth optimisation, and support these businesses through all phases of the growth cycle in line with agreed annual growth plans.

All support, coaching, and guidance should consider both business and personal objectives, ensuring alignment with the franchisees’ success and wellbeing and the welfare of their team, while creating a strong, sustainable business asset, ultimately supporting long term ownership, resale, or legacy transfer.

Franchisee Business Support

• Maximise franchise owner business performance through the management and delivery of Objectives and Key Results (OKR) by creating strategic plans that ensure business growth.
• Analyse and interpret franchisee financial and business information, providing support and advice to deliver business growth.
• Proactively work with franchisees to maximise sales, school and student growth and franchisee profitability.
• Ensure that franchisees can comprehend and implement new strategies and have the tactical steps and abilities to execute them effectively.
• Work with each of the franchisees to help them identify what is important for their customers (parents and students) and how they can attract those customers.
• Track OKR metrics to promote accountability and set clear expectations for franchisees and leadership and executive teams.
• Identify when a franchisee misses performance or profit targets and develop improvement plans.
• Share guidance, and coach franchisees through business situations such as sales, class launches, business structures, tax efficiencies, exit strategies, legacy planning, wellbeing, and work life balance.
• Drive existing Franchisee business growth and financial performance to maximise fee income.
• Effectively pursue agreed account plan goals and that deviations from plan are identified and corrected to ensure targets are achieved.
• Maintain awareness of direct and indirect competitors and substitutes.
• Conduct deep dive market research and complex analysis to find new market opportunities by identify market trends across media platforms for impactful marketing strategies.
• Monitor competitor activity, exploring a variety of options to improve brand visibility within relevant territories and consult with the marketing department to develop new strategies.

• Work cross-functionally with a wide variety of colleagues and external business partners, through effective…