Business Support Administrator - MAP Health Team

Package

Description:

Business Support Administrator

You will join a supportive and welcoming Business Support team within our Multi-Agency Partnership (MAP) Health Team. You will work closely with clinical and operational colleagues, be fully trained in our systems and processes, and be supported to develop your skills and progress your career.

Benefits:

• A starting salary from £24,853 FTE with access to our group pension.
• Free tea, coffee and milk at your base location.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases such as grocery shopping, as well as cashback and voucher offers for treats for you and those special to you.
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates.
• Online and face‑to‑face help with your mental and physical wellbeing, from healthy recipes and activity challenges through to post‑trauma support, legal, debt and life management help, as well as career coaching and counselling.

The Business Support Administrator plays a key role within the Multi-Agency Partnership (MAP) Health Team, providing high-quality administrative and organisational support to ensure the smooth running of services. The post‑holder will manage and coordinate a high volume of communications, including telephone calls and emails, acting as a central point of contact while working closely with partner organisations.

Responsibilities:

• Manage and coordinate a high volume of communications, including telephone calls and emails.
• Act as a central point of contact while working closely with partner organisations.
• Work independently and collaboratively, using initiative to manage competing priorities and ensure deadlines are met.
• Demonstrate sound judgement, particularly when handling sensitive information and knowing when to elevate issues to Safeguarding Advisors.
• Build and maintain effective working relationships across multiple agencies while upholding strict confidentiality standards.

The role requires excellent administrative skills, strong communication, and the ability to prioritise tasks effectively in a fast‑paced and demanding environment.

We change lives by transforming health and care. Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, and MSK services as well as adult social care and wellbeing services.

Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.