Operations Coordinator

Operations Coordinator

IMMEDIATE START AND INTERVIEWS

Salary £35k-£42k

Based in Woking, Surrey

This is an office-based role:
Mon to Fri 8am to 5pm

Parking available

Our client is based in Woking recruiting for an experienced Operations Coordinator.

This is a role that turns a client instruction into a scheduled, priced, completed and invoiced job. If you've coordinated engineers in a trades or maintenance business and want more ownership than a pure scheduling role gives you, this is a step up.

Key Duties:

• Building and optimising the diaries for our engineering teams across multiple trades, balancing geography, skills and job duration to keep the day running efficiently
• Managing a remote bookings team, setting daily priorities and keeping client response times on track
• Building quotations from engineer reports and site findings, sourcing materials pricing from suppliers, and following quotes through to approval
• Acting as the day-to-day contact for our letting agent clients — updates, access issues, escalations
• Allocating labour time to jobs so costing stays accurate, and raising invoices on completion
• Working with QS on measured works and variations
• Handling the live disruption: overruns, no-access, emergencies and sickness

Requirements:

• Experience coordinating, scheduling or managing operations in utilities, property maintenance or facilities management
• Commercial awareness — you can put a quote together and spot when a job isn't priced right
• Confident dealing with clients and engineers alike, and comfortable holding your ground with both
• Genuinely organised, and calm when the phone doesn't stop
• Someone who fixes the process rather than firefighting the same problem every week