Hire Controller

Hire Controller - Woking

Valued Hire Group are looking for an experienced and proactive Hire Controller to join our growing team in Woking.

• Managing the day-to-day hire of tools, plant and equipment
• Taking and processing customer hire enquiries and bookings
• Preparing hire quotations and confirming orders
• Coordinating deliveries and collections
• Liaising with customers, drivers, suppliers and depot teams
• Monitoring equipment availability and utilisation
• Processing hire contracts, extensions and off-hires
• Dealing with customer queries and resolving issues promptly
• Ensuring all hire records and paperwork are accurate and up to date
• Supporting the wider team with the smooth running of the hire operation

We are looking for someone who is organised, reliable, customer-focused and able to work in a fast-paced environment.

Previous experience in tool hire, plant hire, equipment rental or construction is essential.

You should also have:

• Strong customer service and communication skills
• Excellent organisation and attention to detail
• The ability to prioritise and manage multiple hires
• Good IT and administration skills
• A proactive approach to problem-solving
• The ability to work independently and as part of a team

Experience using OnRent software would be advantageous, although full training will be provided on our systems.

This is an exciting opportunity to join a growing business where you will play an important role in the day-to-day hire operation, working with a friendly and supportive team.

If you have experience in tool or plant hire and are looking for your next opportunity in Woking, we'd love to hear from you.