CRM & Loyalty Lead — Hybrid Customer
Job in
Woking, Surrey County, GU22, England, UK
Listed on 2026-01-15
Listing for:
KFC UK & Ireland
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below
A leading fast-food chain in the United Kingdom is seeking a Customer Engagement & Loyalty Lead to enhance customer relationships and loyalty strategies across all digital channels. This role will involve managing CRM initiatives, personalisation efforts, and collaboration with various teams to drive engagement and maximise profits. The ideal candidate will have over 6 years of experience in customer engagement, strong analytical skills, and proficiency in relevant CRM platforms.
This position offers a hybrid working arrangement based in Woking.
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