Customer Service Administrator

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers.

To be considered you must drive due to the location of the office!

Duties:

• Acting as the first point of contact for customer enquiries via phone and email.
• Managing the customer ticket queue
• Handling online quotations and orders.
• Inputting orders into the system with accuracy and efficiency.
• Troubleshooting delivery issues and demonstrating empathy when resolving problems.
• Assisting the team with other administrative duties as required.

The ideal candidate will:

• Possess excellent communication skills, both verbal and written.
• Have previous customer service experience
• Thrive in a high-pressure environment.
• Demonstrate great attention to detail.

Why Join Our Client's Team?

Be part of a busy and supportive team in a growing company. Take advantage of a stable Monday-to-Friday schedule and onsite parking! Apply now.