Customer Service Assistant

Do you thrive in a customer-focused environment? We are looking for a proactive, empathetic, and dedicated Customer Service Officer to join our client's busy team on a temporary basis. As a Customer Service Officer, you will play a key role in supporting service users, visitors, and colleagues while helping to ensure the smooth day-to-day running of the centre. You will be a welcoming point of contact, assisting with enquiries and helping to create a positive, inclusive, and well-organised environment.

Duties:
Providing support to service users and helping with enquiries Managing practical tasks such as processing payments, booking transport and handling deliveries Carrying out administrative duties including answering phones, maintaining records, and supporting general office duties Assisting with the running of the centre Creating a welcoming atmosphere for visitors Maintaining accurate and up-to-date records using internal systems Requirements:
Strong customer service and communication skills Proactive, organised, and able to work independently Previous administration experience would be beneficial Ability to commit to a 4-month temporary assignment Please apply for further information and a chance to be considered!