Customer Development Intern - eCommerce

No Relocation Assistance Offered

Job Number #176058 - Surrey, England, United Kingdom

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Location: Woking, UK

Reporting to: eCommerce Customer Development Manager

Salary: £24,300 - £27,000

Contract: 12 months

• Learning & Development Opportunities: You will have the chance to nurture your commercial mindset and develop new skills. By collaborating with our friendly, cross-functional teams, you will gain valuable exposure to how a local market operates.

• Growth & Variety: Operating in a vibrant, collaborative environment, you will play a meaningful role in supporting our day-to-day business performance while gaining a sense of personal ownership over your projects.

• Global Exposure: You will get to work alongside trusted global brands and see how international strategies come to life, opening up exciting pathways for your future career.

• Our
  
  Purpose:
  
  Every day, we work together to help enrich and lengthen the special relationships between people and their pets.

This internship is designed to be a welcoming and enriching stepping stone into the professional world. Working within an industry-leading pet-food manufacturer, you will discover the inner workings of modern sales and account management.

In this supporting role, you will act as a helping hand to our Customer Development Team as they work toward their commercial goals. By learning to turn daily insights into helpful recommendations, you will become a valued member of the team, assisting in strengthening important customer relationships and reaching our collective milestones.

• Insights & Learning: Help the Hill's team and our retail partners by gathering and looking into sales analytics, sharing helpful observations along the way.

• Connecting with Others: Assist in building internal and external networks within retail accounts, helping to keep everyone engaged and aligned on business plans that ultimately deliver against sales objectives..

• Customer Support: Act as an accessible point of contact for routine customer inquiries as you gradually grow into a knowledgeable product expert.

• Data & Analytics: Help the wider Customer Development team by pulling together weekly updates from a variety of interesting sources, such as retailer data, websites, price scraping tools, and internal reports.

• Promotional Reviews: Assist the team in looking at how past promotions and events performed so we can learn what works best for the future.

• Market Observations: Learn to spot areas for improvement across the core sales and marketing principals and collaborate on ideas to help close those gaps.

• Digital Shelf Optimisation: Help track leading performance measures like out of stock rate, search rankings, content and product visibility for key eCommerce customers.

• Essential Administration: Keep our daily operations running smoothly by assisting with administrative tasks like invoices, new line forms, promotional nominations, and price files.

• System Champion: Become the team’s planning and forecasting expert using the Atlas system. You…