Receptionist, Customer Service​/HelpDesk

Final date to receive applications: 30 October 2026

Department: Site Support Roles

Employment Type: Permanent - Part Time

Location: Priory Hospital Woking

Compensation: £26,300 / year

Priory Hospital Woking
Salary - £26,300 per annum FTE
Part-time - 26.25 hours per week

Priory Hospital Woking is seeking a Receptionist to join our team. Site-based shift patterns:
Morning 08:30-13:35 / Afternoon 13:30-18:45. Actual salary is £18,410

Priory Hospital Woking, Knaphill, Surrey is a mental health and addiction rehab hospital providing inpatient and outpatient treatment for a range of conditions, including addictions, depression and private autism assessments for adults. It is accessible by public transport, with local bus routes serving Chobham Road and Woking railway station approximately 2–3 miles from the hospital. The M25 and M3 are also easily accessible.

You’ll provide a welcoming, efficient, and professional reception service at the Priory, supporting the well-being of patients, pupils, students, visitors, and colleagues.

What you’ll be doing:

• Welcoming visitors, answering enquiries and directing people to the appropriate areas or individuals.
• Managing incoming telephone calls and switchboard enquiries promptly and professionally.
• Completing general administrative tasks and issuing visitor security passes.
• Maintaining a clean, tidy and welcoming reception and waiting area, reporting any maintenance or housekeeping issues.
• Supporting the purchase of sundry items where required and using equipment and resources efficiently.

You can find additional information in the attached job description.

Essential for the role

Experience gained within a customer-facing environment.

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.