Senior Consultant; Behavioural & Research

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day.

For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 10,300 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design.

The primary role of a Senior Consultant (Behaviour Change & Research) will be to utilise their depth of experience to efficiently and comprehensively support the safe delivery of work packages, projects and proposal development, primarily focussed on Behaviour Change & Research Projects but working collaboratively across teams and projects as required.

• Proactively support the delivery of projects of varying scales for a range of systra teams and clients, as required
• Effectively Manage work packages and small projects, ensuring client satisfaction, project margin, and DSO targets are met
• Efficiently manage the delivery of successful proposals, ensuring acceptance criteria and invoicing milestones are clear and appropriate
• Ensure the delivery of complex tasks to quality, time and budget
• Interpret and integrate complex technical information from a number of sources and accurately present conclusions
• Regularly and effectively guide less experienced colleagues on the delivery of technical and professional tasks
• Effectively develop and maintain relationships with client contacts
• Initiate sales opportunities within own market areas, sharing insights with relevant colleagues to maximise business development opportunities
• Demonstrate high-intermediate knowledge in the application of a broad range of methods, techniques and tools
• Develop new tools and techniques in relevant work areas to improve quality and/or efficiency
• Effectively communicate information to internal and external stakeholders to support successful project delivery and business development
• Present technical/project information as required to support the development of colleagues and inform clients

• Significant work experience in social and market research
• Significant experience in both qualitative and quantitative research techniques, including: undertaking depth interviews; focus groups; public and stakeholder engagement /workshops/ consultations; designing, analysing and reporting on quantitative surveys.
• Strong working knowledge of SPSS Syntax (Experience of R useful)
• Good level of numeracy
• Effective written & verbal communication of complex messages
• Effectively analyse complex data and report on findings
• Effective time management of self and others
• Adaptable to undertake a range of complex tasks to meet varying project requirements
• Strong working knowledge of software packages relevant to technical discipline (s)
• Relevant Qualification - degree level or equivalent experience.
• Making substantial progress towards Chartership or relevant Professional Membership
• Project management experience within a client facing role.

Useful

• Experience in Evaluation
• Working knowledge of ‘R’
• A demonstrable interest in the transport industry