Risk Specialist

Position: Payment Risk Specialist
Job Title:

Payment Risk Specialist

Location:

London Working Pattern:
Hybrid Contract Duration:
Till Apr 2027

Your role We are looking for a professional to support the Centralised Payment Team in delivering exceptional client service while managing the end-to-end payment lifecycle for Wealth Management clients. The role requires strong operational expertise, attention to detail, and a client-focused approach within a highly regulated banking environment. You will:
Verify that payment instructions are in line with current and valid client indemnities, authorised signatures, Powers of Attorney, and Third-Party Mandates. Conduct payment call backs in a professional and client-focused manner to confirm instruction authenticity and support fraud prevention measures. Liaise with Client Advisors, Client Account Managers, Desk & Segment Heads, and other key stakeholders to ensure the timely execution and resolution of payment-related queries.

Obtain appropriate exemptions, waivers, and approvals where required. Drive improvements to the overall client experience by collaborating with various teams across the bank. Ensure adherence to risk management controls and contribute to the identification and mitigation of potential risks. Produce and maintain appropriate management information (MI) and reporting. You will work with The Centralised Payment Team within the Front Support Organisation.

Client Advisors, Client Account Managers, Desk & Segment Heads, and other internal stakeholders. Your expertise Industry experience with knowledge of key banking and operational procedures, ideally including payments. Experience in client services with direct exposure to client interactions. Strong attention to detail with the ability to work accurately and efficiently while meeting deadlines and cut-off times. Ability to manage multiple priorities in a fast-paced and dynamic environment.

Good understanding of Financial Crime and Fraud prevention principles. Confidence in building and maintaining professional relationships across different teams. Strong communication and stakeholder management skills. Proactive, organised, and service-oriented approach. Ability to work effectively under pressure while maintaining high standards of accuracy and control. Team-oriented mindset with a strong commitment to client service excellence. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at