Network Engineer

We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.

Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.

What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.

All we ask is that you be you. Because that makes us, us. Sound good?
Great. Let’s find out about that job.

KEEPING IT REAL

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever
(and whoever) you happen to be.

WHAT’S IN IT FOR YOU:

We offer benefits that make your life that little bit easier, because we know the juggle is real.

From flexible, hybrid working and Live Well Days, we’ve created a package that supports the real you, in and out of work.

You’ll get:

🏠 Hybrid working from our Woking RSC (just 24 mins from London)

💸 Up to 11% company pension contributions

🧘 5 Live Well Days a year, just for you

🎯 Bonus scheme linked to company & personal performance

🩺 Private healthcare, Digital GP access & mental health coaching

👶 Enhanced parental leave and flexible return options

🍗 And yes — 25% off the chicken

ABOUT THE ROLE

Support and maintain KFC UK&I’s network infrastructure for 1,000+ restaurants, ensuring secure and reliable connectivity.

Responsibilities include SD-WAN, switch management, security settings, supplier coordination, troubleshooting, upgrades, performance monitoring, and compliance. Requires strong stakeholder engagement and expertise in large-scale networks.

WHAT WILL YOU SPEND YOUR TIME DOING?

Network Operations & Support

• Provide operational support for WAN, LAN, Wi‑Fi solutions and cloud‑based network services across the estate, including cloud.
• Respond to incidents and service requests, including hybrid connectivity issues between data centres, store sites, and cloud platforms.
• Troubleshoot complex issues: routing, switching, 802.1X, Wi‑Fi performance, firewall policies, and SD‑WAN overlays/underlays.
• Monitor capacity, performance, and availability; proactively remediate risks and single points of failure.
• Maintain and test regular backups of network device configurations.
• Ensure backup processes are automated, tested, and stored securely in compliance with organisational policies.
• Develop and maintain disaster recovery procedures for network infrastructure, including restoration steps and fail‑over strategies.

Configuration & Deployment

• Implement and maintain network configurations in line with organisational standards and best practices.
• Support network upgrades, migrations, and technology refresh projects across distributed environments including cloud.
• Ensure accurate configuration of network devices, including switches, firewalls, and wireless controllers and both in the physical and virtual space.
• Validate and test changes before deployment to minimise risk and ensure service continuity.
• Plan and execute pilots, phased rollouts, and post‑implementation reviews across distributed sites.

Security & Compliance

• Enforce network security baselines across on‑premise and cloud environments, including least privilege, segmentation, encryption, secure management, logging, and patching.
• Collaborate with the Security team on vulnerability management, incident response, and audit readiness.
• Update and maintain secure configurations in line with company polices…