Lead Network Engineer

We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.

Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.

What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.

All we ask is that you be you. Because that makes us, us. Sound good?

Great. Let’s find out about that job.

Accountable for the design, ownership, and continuous improvement of KFC UK&I’s network solutions, ensuring secure, resilient, and high-performing connectivity across 1,000+ restaurants and corporate environments.

Responsible for leading the network engineering team, mentoring two network engineers, and managing the delivery and lifecycle of network technology and services. Vendor collaboration is a key part of this role as KFC have partnered with various organisations to assist with the day-to-day operation.

• Owner of network architecture and design, accountable for developing and maintaining scalable, secure, resilient, and innovative solutions that align with business and security requirements.
• Responsible for evaluating emerging technologies, driving adoption of best practices, and ensuring all network solutions are future-proof and cost-effective.
• Lead, mentor, and develop a team of network engineers, managing their workload, performance, and professional growth.
• Allocate tasks, set priorities, and ensure the team delivers high-quality support and project outcomes within agreed SLAs.

• Accountable for the operational integrity of WAN, LAN, Wi-Fi, and cloud-based network services.
• Oversee incident response, troubleshooting, and root cause analysis for complex network issues, ensuring timely resolution and minimal business impact.
• Owner of network device configuration management, backup, and disaster recovery processes.

• Responsible for enforcing network security baselines, compliance with internal policies, and external standards (e.g., ISO 27001, NIST CSF).
• Collaborate with the Security team on vulnerability management, incident response, and audit readiness.
• Act as the primary technical authority with network service providers and hardware vendors, accountable for SLA adherence, capacity planning, and service improvement.
• Coordinate change windows, communications, and post-change validation with business and IT stakeholders.

• Owner of network documentation, including diagrams, inventories, runbooks, and change records.
• Contribute to architecture standards, design reviews, and continuous improvement initiatives.

• Participate in an on-call rota for major incidents and perform occasional travel to sites and data centres.

• Cross functional teams within technology; collaborate with infrastructure, security, and Tech teams to align network designs and configurations with security standards.
• Wider business teams:
  Engage with operational and business units to promote awareness of network security best practices.
• Global teams; work closely with global partners (e.g., Yum! brands) to maintain compliance with corporate standards and security policies.
• 3rd Party Partner teams: work closely with partners to maintain the security and operational integrity of the network and associated services.

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent practical experience).
• Cisco CCNP or higher (or equivalent).
• Cloud networking certification (e.g., Azure/AWS) highly desirable.
• Security certifications (e.g., CompTIA Security+, CySA+, or SSCP) are advantageous.