IT Transformation Solution Lead

Role Purpose

We are seeking an experienced, forward‑thinking IT Transformation Solutions Lead to drive the end‑to‑end design and delivery of integrated supply chain technology solutions supporting Cencora's 3PL strategy. This is not a traditional solutions architecture role – you will be a change agent who leverages AI, intelligent automation, and accelerant technologies to compress delivery timelines, enhance solution quality, and unlock new capabilities.

You will operate at the intersection of technology strategy, business process design, and programme delivery, working in a highly matrixed environment across multiple stakeholders, geographies, and functional teams. Your ability to build strong relationships, influence without authority, and navigate complex matrix structures will be as critical as your technical expertise.

• AI & Accelerant Technology Deployment
  • Champion the use of AI, generative AI (LLMs, AI assistants), and intelligent automation tools across the entire solutions lifecycle — from requirements gathering and design through to testing, deployment, and monitoring.
  • Identify and evaluate emerging accelerant technologies (AI‑assisted code generation, automated testing frameworks, process mining, digital twins, AIOps) and drive their adoption within delivery teams to compress timelines and improve quality.
  • Define and implement AI‑augmented design patterns that leverage machine learning for demand forecasting, anomaly detection, intelligent routing, and predictive maintenance within ERP/WMS ecosystems.
  • Lead proof‑of‑concept (PoC) initiatives to validate new AI and automation technologies against real business challenges, building business cases with clear ROI and benefits realisation frameworks.
  • Drive adoption of low‑code/no‑code platforms (e.g., Power Apps, Power Automate, Mendix) to empower business teams with self‑service capabilities and accelerate solution delivery.
  • Establish and maintain an innovation pipeline of AI and accelerant technology opportunities, prioritised by strategic value, feasibility, and speed to impact.
  • Embed AI‑driven efficiency practices into governance and delivery methodologies — ensuring AI is not a bolt‑on but a core part of how the team operates.
• Integrated Solutions Design & Architecture
  • Lead end‑to‑end integrated solutions design, working in partnership with Business Process Leads, IT Business Analysts, and the Solutions Director to define a comprehensive technology stack supporting Cencora's 3PL strategy.
  • Define application design patterns that support current and future commercial requirements, including integration architecture, data flows, API strategy, and non‑functional requirements (performance, scalability, security, resilience).
  • Ensure full alignment and conformance with Cencora corporate technology standards, ISO policies, and technology approval processes.
  • Work with Cencora EIC teams to drive Cloud/SaaS adoption, defining migration strategies and cloud‑native design principles.
  • Collaborate with Cencora ISO teams to complete vulnerability mitigation strategies and ensure cybersecurity best practice is embedded in all solution designs.
  • Bring industry‑leading thinking on ERP, WMS, and supply chain technology platforms to solution design, ensuring Cencora remains at the forefront of capability.
• Matrix Working & Stakeholder Relationship Management
  • Operate effectively within a complex, matrixed organisational structure — influencing and aligning stakeholders across IT, operations, commercial, compliance, and external partners without direct authority.
  • Build and sustain strong, trust‑based relationships with stakeholders at all levels, from operational teams through to senior leadership and C‑suite sponsors across multiple geographies.
  • Act as the primary solutions liaison between business process owners, IT delivery teams, corporate architecture, information security, and third‑party vendors.
  • Navigate competing priorities, divergent requirements, and political complexity with diplomacy and commercial awareness, ensuring consensus‑driven outcomes.
  • Lead cross‑functional workshops, design reviews, steering committees, and governance forums,…