Site Reliability Engineering Lead

Background

At Motion Applied – Connected Intelligence (CI), we create cutting edge wireless connectivity solutions that are transforming customer experience across the transport industry. We create solutions that drive efficiency and cost-effectiveness for customers, delivering unrivalled internet connectivity services.

This is an opportunity to join our Software Engineering community as a Site Reliability Engineer (SRE) leading initiatives that create and improve the CI Platform as a Service (Paas) offering to the product delivery teams.

• Enabling product development teams to deliver software products on immutable infrastructure.
• Developing and facilitating production and development infrastructure and associated tooling.
• Integrating third party managed services used for delivery and development lifecycle.
• Lead on implementation of the CI cloud governance policy and be a key participant in maintaining and updating the policy in accordance with technology shifts, customer feedback and product development needs.
• Be an open‑minded technologist who values a collaborative work environment and is willing to learn and explore as the fast‑paced industry evolves and changes.

• Key contributor to the Roadmap for the CI Platform.
• Development and maintenance of the CI Platform.
• Collaborate and consult with software engineers and data scientists to help design and implement robust and scalable software products.
• Knowledge sharing and education of team members to enable our Dev Ops culture.
• Proactively monitor costs and security posture of the CI Platform and products running on it.
• Define and implement tooling to continually improve our software development, release and maintenance processes.
• Develop product features with product delivery teams, building upon the CI Platform offering.
• Supporting our live systems, including identifying and implementing improvements to products, tools and processes to improve the on‑going reliability of our solutions.
• Design and implement infrastructure for multi‑region and multi‑tenant products and platform.
• Design and implement monitoring infrastructure for real‑time data streams.
• Design network and access to allow software engineers and data scientists to access services in AWS while keeping the services and data safe and secure.
• Enable and collaborate with teams to automate the entire delivery of a product. From a single web application to the configuration of a cloud account.
• Design and implement security and access management so that users and roles have access only to resources they need within the AWS account and attaching IoT devices.
• Identify root cause of live issues, to help both recover any immediate situation and design/implement improvements for future reliability.

• Working with delivery teams deploying software on the cloud.
• Strategic technical leadership, in particular related to Site Reliability Engineering.
• Evidence of tailored and contextual communication in all directions to realise value as feedback and enquiry.
• Hands on experience in delivering production quality services.
• Experience in supporting live production systems.

• We are looking for an applicant who has: a Bachelor’s degree in computer science, similar technical field of study, or equivalent practical experience.
• 5 + years of hands‑on experience with large cloud providers such as AWS, Azure, GCP, or OCI.
• Leading technical initiatives including roadmap input, cross‑team collaboration and mentoring.
• Proficiency in Infrastructure as Code (IaC) tools such as Terraform.
• 3 + years of hands‑on experience with containerization and orchestration tools like Docker and Kubernetes.
• Experience working in and developing for a Linux environment.
• Excellent programming, debugging, and optimisation skills and at least one strong purpose programming language (Go or Python preferred).
• Solid understanding of Dev Ops practices, CI/CD pipelines and version control e.g. Git.
• Knowledge of observability and monitoring tools e.g. Prometheus, Grafana, ELK etc.
• Experience in troubleshooting incidents and live environments.
• Ability to write and speak in English fluently.