Website Coordinator

Travel Required:

up to 10% of time

Job Number#174800 - Surrey, England, United Kingdom

Location: UK, Woking

Reporting to: UX Lead

Salary range per annum: £36,900 - £41,000

No Relocation Assistance Offered

The Digital Product Analyst supports the EMEA digital product team, reporting to the UX Lead, to maintain and optimize the Hill’s digital ecosystem for veterinary and pet parent users. You will collaborate with global cross-functional stakeholders and external agencies to drive tool performance, resolve technical issues, and ensure seamless user experiences. This role is pivotal for translating analytical insights into actionable product enhancements that directly support our digital business priorities.

Support the EMEA digital product team in the end-to-end development, maintenance, and deployment of digital tools across the Hill’s ecosystem.

Monitor digital performance using analytics platforms to identify user experience gaps, track key performance indicators, and resolve technical bugs.

Manage the product enhancement lifecycle by grooming Jira tickets for website updates, feature rollouts, and issue resolution.

Coordinate rigorous User Acceptance Testing (UAT) for bug fixes and new enhancements to ensure high-quality product delivery.

Collaborate with internal marketing and IT teams, as well as external agencies, to ensure best-in-class third-party integrations and product information accuracy.

Bachelor’s degree in a related scientific, technical, or Business Administration field.

Minimum of 2 years of experience in website analyst/coordinator or similar digital role.

Proven proficiency in managing Jira ticketing systems and conducting technical UAT.

Demonstrated ability to translate data into actionable insights for digital product improvements.

Experience with in the veterinary, pet food, or FMCG industries.

Understanding of B2B, B2C, and DTC digital ecosystems.

Proficiency in Google Suite tools.

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.